Tracey Massam - Care Manager

Tracey Massam, Care Manager

Tracy is our care manager for Radfield Home Care Liverpool North. Tracey’s career commenced as a carer, quickly progressing to an ‘Extra Care’ Manager for her local council for over 8 years.

As Tracey’s career progressed, Tracey then became a Registered Estates Manager for ‘YourLife’ Management Services, managing a retirement village in Southport.

Tracey explains, “I love to listen and help people, as they all have a story to share and just listening can make a huge difference in someone’s life. I have always wanted to be in a caring role and once my children started school, it gave me more time to pursue my career in care.

During my many years in the care sector, I have made many friends with clients I have cared for and their families. I still have old friends that contact me asking for advice and information, and lovely cards and messages that follow, thanking me for my help. I have also been very honoured to work with such lovely carers, some of which I have trained myself and who I’m still in contact with now.

Radfield Home Care is an extremely well-organised company, with very high family values, with enormously professional services. I’m really proud to be working for a company who strive to provide the highest quality care for their clients and the best training for their team, and to know that there is support when you need it.”