Registered Care Manager Derby

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We are a family owned domiciliary care provider that specialises in high-quality care for older people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.

The Care Manager is a vital part of ensuring the success and reputation of a branch and we take great care to appoint the right person.

This role would suit a person who has had prior experience of working in domiciliary care in either an Assistant Manager or Care Managers role previously.

Job Title:

Registered Care Manager.

Location:

Derby, Derbyshire.

Reporting to:

Director.

Salary:

£28,000- £35,000 per annum.

Requirements:

Driving license and use of own car.
Hold a current or willing to undertake a Disclosure & Barring Service (DBS) checks.

Application Deadline:

31st December 2019.

 

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Job Purpose

  • To take responsibility for the development & day-to-day running of the Radfield Home Care Derby branch.
  • To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of our clients.
  • To ensure that each client receives care appropriate to their individual need.
  • To recruit, support and manage the office and care team in line with company policies and standards.
  • To implement the requirements of the CQC “Fundamental Standards for Care”.

Benefits:

  • Performance related Bonus Scheme.
  • 20 days Annual leave plus 8 days Statutory Holidays.
  • Pension.

 

Skills, Knowledge & Qualifications

Required:

The main skills and qualities that we look for in our Registered Care Manager are:

  • Appropriate experience in a senior care or management capacity within the previous five years.
  • A suitable management qualification or senior care qualification.
  • Willing to complete the Level 5 Diploma in Health and Social Care.
  • Register with the Care Quality Commission as the Registered Manager of the branch.
  • Experience in line management of staff.
  • Proven ability to take responsibility & strong leadership skills.
  • A good understanding of risk management and health and safety management.
  • Self-motivated, organised, flexible and caring.
  • Excellent time management.
  • Sensitive to the needs of others and to the sick or infirm.
  • An active team player but also able to work on own initiative.
  • An excellent communicator.
  • Excellent spoken and written English language skills.
  • Excellent administration and good IT skills.
  • Committed to high standards in all areas of the role.
  • Committed to training for all staff and ongoing personal development.
  • Must be able to drive and have access to a vehicle at all times.
  • Be available out of office hours for ‘on-call’ purposes.

 

Desired:

The main skills and qualities that we look for in our  Registered Care  Manager are:

  • Leadership & Management Qualification in Care or Registered Managers Award.
  • Experience working as a Domiciliary Care Manager.

 

Main Responsibilities:

Business Development

  • To support with marketing the branch to the local community & to health care professionals in the area.
  • To recruit a care team with the support of the company directors.
  • To ensure that company policies and procedures are adhered to and developed where necessary.

 

Day-to-day running of the branch

  • To manage the day-to-day running of the branch and to keep the Director(s) regularly updated.
  • To provide all relevant information to prospective new clients and to visit them to conduct assessments.
  • To investigate complaints, take appropriate action and report to the person-in-control and/or the CQC.
  • To liaise with and co-operate with Care Quality Commission inspectors and inspections.
  • To ensure that all paperwork and data entry is completed and maintained correctly and manage the company’s audit & Quality Assurance cycle.
  • To ensure the accuracy, security, and retention of records to the required standard and timescales.
  • To provide on-call support to clients and carers during evenings and weekends ensuring that all calls are covered & delivering care sessions where required.

 

Client Care

  • To ensure the highest standard of care to all clients in line with company policies and procedures.
  • To ensure that the emotional, spiritual, physical, medical and material needs of the clients are recognised, assessed and met and to support clients in the taking of decisions in matters which affect their lifestyle.
  • To make or contribute to the assessment of need of each client in conjunction with the client, relevant professional agencies and, where appropriate, the client’s family, and develop a Care Plan which is person-centered and promotes independence for each client.
  • To ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.
  • To ensure the provision of a responsive care service by liaising with the family and client advocates, GP and other health care professionals.
  • To manage the risk assessment procedures for the agency in line with company policies.
  • To follow local safeguarding guidance and reporting mechanisms to ensure the safety of clients, staff and others.

 

Staffing

  • To assist with recruitment, appointment and deployment of all staff.
  • To ensure that there is good communication with and between staff and to conduct staff meetings.
  • To ensure that induction, supervision, assessment and appraisal of staff is carried out and training needs are met.
  • To ensure that all employment legislation is implemented.
  • To arrange or supervise the creation of staff rotas and on call rotas using the company scheduling software.
  • To ensure the safety and wellbeing of staff through effective management of Health & Safety, lone working and other relevant policies.

 

Premises

  • To advise of any malfunction of heating, lighting or emergency systems and ensure the security of the premises.
  • To ensure that the fire regulations are complied with and advise the person-in-control of areas of risk.
  • To ensure that legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are complied with.
  • To assess clients’ homes with regard to health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

 

Finance

  • To be responsible for the monitoring and control of day-to-day expenditure within the prescribed limits.
  • To prepare accurate, timely, client invoices from the scheduling software and manage the payment of invoices by clients.
  • To prepare accurate staff wages from the scheduling software and report all required payroll information to the national office in the prescribed time frame.

 

Obligations

All staff is required to adhere to the Code of Practice for Social Care Workers and respect the confidentiality of all matters that they might learn in the course of their employment. All staff is expected to comply with requirements under the Data Protection Act 1998.

All staff must be familiar with Radfield Home Care Ltd’s health and safety policies and procedures and ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974 of which we can provide copies if needed.

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