Bexhill, Hastings & Battle
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Hayleigh’s transition into adult social care stems from a profound personal experience. Before entering the sector professionally, she dedicated herself to caring for her grandad full-time during his illness. This deeply impactful time taught her the vital importance of delivering dignified, high-standard care that centres entirely around an individual’s unique needs and preferences.
Fueled by this personal journey, Hayleigh is driven by a strong determination to provide the absolute best care possible on a daily basis, ensuring clients can remain safely and comfortably in their own homes.
Hayleigh spent a decade working within a fast-paced retail environment. This allowed her to build exceptional confidence, problem-solving skills, and a highly organised approach to coordination.
Importantly, Hayleigh proactively prepared for her career transition by earning her Level 3 Qualification in Health and Social Care. She joined the Radfield team in 2024 as a hands-on Care Professional, delivering high-quality, front-line care directly to clients in the community.
This invaluable experience on the ground, combined with her advanced training, gave her a robust foundation of industry knowledge and made her the perfect fit to progress into her role as Care Coordinator.
“Caring for my grandad showed me how important it is that care centres around a person’s individual choices. Today, my experience in communication helps me build trusted relationships with our clients, their families, and our wider team.”
For Hayleigh, a successful home care service relies on open communication and reliable coordination. Her years in customer-facing retail refined her ability to actively listen, collaborate smoothly with families, and communicate effectively with healthcare professionals.
As a Care Coordinator, Hayleigh applies her strong organisation skills and front-line heart every day, ensuring that schedules are managed smoothly, client preferences are always respected, and families feel fully supported at every step of their journey.