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Terms & conditions

Website terms of usage

Access to and use of this site  (‘www.radfieldhomecare.co.uk’)   is provided by Radfield Home Care Ltd subject to the following terms:

  1. By using www.radfieldhomecare.co.uk you agree to be legally bound by these terms, which shall take effect immediately on your first use of www.radfieldhomecare.co.uk. If you do not agree to be legally bound by all the following terms please do not access and/or use www.radfieldhomecare.co.uk.
  2. Radfield Home Care Ltd may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by Radfield Home Care Ltd. Your continued use of www.radfieldhomecare.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Use of www.radfieldhomecare.co.uk

  1. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.radfieldhomecare.co.uk content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any www.radfieldhomecare.co.uk content except for your own personal, non-commercial use. Any other use of www.radfieldhomecare.co.uk content requires the prior written permission of Radfield Home Care Ltd.
  2. You agree to use www.radfieldhomecare.co.uk only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of www.radfieldhomecare.co.uk. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within www.radfieldhomecare.co.uk.

Disclaimers & limitation of liability

    1. www.radfieldhomecare.co.uk content, including the information, names, images, pictures, logos and icons regarding or relating to Radfield Home Care Ltd, its products and services (or to third party products and services), is provided “AS IS” and on an “IS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy
    2. Under no circumstances will Radfield Home Care Ltd be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of www.radfieldhomecare.co.uk regardless of the form of action.
    3. Radfield Home Care Ltd does not warrant that functions contained in www.radfieldhomecare.co.uk content will be uninterrupted or error free, that defects will be corrected, or that www.radfieldhomecare.co.uk or the server that makes it available are free of viruses or bugs.

Intellectual property

  1. The names, images and logos identifying Radfield Home Care Ltd or third parties and their products and services are subject to copyright, design rights and trade marks of Radfield Home Care Ltd and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, or otherwise any licence or right to use any trademark, patent, design right or copyright of Radfield Home Care Ltd, or any other third party.

How Radfield Home Care uses artificial intelligence (AI)

  1. Radfield Home Care Ltd is committed to transparency and integrity in all communications, including the use of technologies such as artificial intelligence (AI). Radfield Home Care Ltd uses AI tools responsibly to enhance the quality and efficiency of content production and digital design, while ensuring that all outputs meet high standards and core brand values.
    Written Content

    All written content published by Radfield Home Care is either:
    – Created entirely by a person;
    – Drafted using AI tools before being thoroughly edited and approved by a person; or
    – Drafted by a person and subsequently enhanced using AI tools including, but not limited to, ChatGPT, Claude, and Gemini.In all cases, final content is reviewed and approved by a human to ensure clarity, accuracy, and compliance with our brand guidelines.

    Imagery

    Radfield Home Care Ltd has a strict policy against the use of real-like AI-generated human imagery. All photographs of people shown across our website and materials are genuine and feature real individuals.

    AI image tools may be used in limited cases to extend image edges or adapt images to fit different formats; however, these edits do not alter the core image or misrepresent the individuals depicted.

    Graphics and icons

    Radfield Home Care does not have a formal policy against the use of AI-generated graphics or icons; however, this is not best practice and is avoided to ensure consistency and quality across all visual brand assets.

Franchisor registered address

Radfield Home Care Ltd, First floor, 10b Shoplatch, Shrewsbury, Shropshire, SY1 1HL

Registered in England and Wales, Company Number: 6350293

Franchisor trading address

Radfield Home Care Ltd, 1 The Hay Yard, Anchorage Avenue, Shrewsbury Business Park, Shrewsbury, SY2 6NH