Chanice began her journey in the care sector in 2020, during the pandemic and it didn’t take her long to fall in love with the industry. The passion and commitment shown by Care Professionals both for clients and each other resonated with her on a personal level and she knew she had to be a part of it.
“I joined a home care provider as their Compliance Officer where I was able to gain a real in depth understanding of the day-to-day of a Care Home Business and what is required and expected from CQC.”
Chanices’ experience in care compliance makes her an invaluable asset to the foundations of Radfield Home Care Bromley, Orpington & Beckenham. As part of the role she onboarded all new starters, providing them with relevant training and information they needed before they went out as qualified Care Professionals. Her deep understanding of the role of Care Professionals and compliance in care make her the perfect fit for Radfield.
As you may know, the world of care requires a malleable and adaptable person. Chanice is both of those and more.
“10 months into my role as a Compliance Officer my role shifted to Payroll Officer and Marketing Executive across 3 of my directors offices. I was made responsible for managing the payroll function across all 3 offices which included wages and salary payments for all employees plus associated functions such as national insurance, tax and pension payments.
In addition to this, I managed the marketing for all 3 offices which consisted of tracking and reporting SEO’s, managing marketing plans and advertising, producing creative content and running all social media platforms such as Twitter, Instagram, Facebook, Linked in”.
Even with all of this responsibility, she still found time to support the team with providing care to clients, which she feels is the most rewarding thing of all.
“Working with people with a wide range of care needs inspired me to go forward with starting my own business in home care, as I am committed to ensuring that all vulnerable individuals receive a high quality service within the comfort of their own homes.”