We would like to introduce you to Kerrie Wyatt, compliance manager for Radfield Home Care Chippenham & North Wiltshire.
Kerrie is responsible for completing rigorous inspections and follow-up in line with current CQC regulatory guidance. She works closely with Radfield’s operational management with regard to continuous quality improvement. Kerrie assists and supports the care manager and our expert care professionals to consistently deliver high-quality, bespoke care and support packages.
Radfield benefits from Kerrie’s thorough knowledge of the care sector, her fantastic person-centred approach and her desire to ensure our Care Professionals are trained to the highest standards. Kerrie explains:
“My journey into the care sector began over 20 years ago after completing my degree. I didn’t imagine back then that several years later, myself and the team would be awarded an ‘outstanding’ from CQC and I was the registered manager of that care home. Before my role as a compliance manager, I was fortunate enough to work closely with CQC and this helped myself and colleagues foster a deeper understanding of experiences and challenges faced within the care sector. With the experience and knowledge learnt, I implemented a new quality system for the organisation and this rolled out across the remaining 11 care homes, after which I was offered the position of quality compliance manager.”
Kerrie describes what inspired her to become involved in the adult social care sector:
“I knew I wanted to work in an environment where I could make a difference while utilising the core skills I had learnt in various care roles. I had witnessed poor care and poor treatment of staff and I knew I wanted to change that. By actively encouraging our colleagues to be themselves, give them the right training and support, impacted on the care received by our residents and clients. Making a difference in people’s lives. I have various skills within health and social care, however what I truly believe in is experience. I have a strong focus on person centred care, and believe that those who care for older people have an extremely valuable role in society. I am dedicated to nurturing and celebrating those skills. This in turn has a positive impact on our clients and the way we deliver our care.”
Kerrie also has the following qualifications, a Degree in English Lit and Psychology; Level 3/4 and 5 Diploma in Health and Social Care, Safeguarding Level 3; Registered Care manager rating ‘Outstanding’; Phlebotomy level 3; Level 3 in Education and Training; Chartered institute of Environmental Health trainer First Aider at Work and she is currently working on QCF level 7 in Strategic Management