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How Do I Know If Someone Needs Home Care?

18 January 2024

Local News

Written bySamuel Holmes

How Do I Know If Someone Needs Home Care?

At Radfield Home Care Bexhill, Hastings & Battle, people often come to us when they think someone they know needs additional care and support. This is because as we get older, many of us will see our loved ones developing health difficulties and finding doing activities of daily living more difficult.

We know that many families try to look after their parents themselves. This might mean rushing to see them before and after work, receiving panicked phone calls at night and regularly worrying about what best to do. This can seriously affect your relationship with both your parents and other family members.

However, there is another way. Home care.

As a specialist social worker for older people, Samuel Holmes founded Radfield Home Care Bexhill, Hastings and Battle with one simple aim: to keep people connected to the things that matter most to them, all in the comfort of their own home.

We’re proud to provide outstanding, compassionate care to clients in the local area and we understand that the decision to look for home care isn’t easy. But it can be life-changing, for both the people we look after and the families who contact us to ask for help.

How do I know if someone I know needs care?

Here are some questions to ask yourself about a parent or loved one.

  • Are they more confused or forgetful?
  • Do they have increasing mobility difficulties?
  • Do they find it difficult to wash, dress or move around their home?
  • Are they struggling to keep up with housework, shopping or appointments?
  • Do you need to help them with daily activities like cooking or getting dressed?
  • Do they struggle to remember to take medication?
  • Are you worrying more about them?

What is home care?

Home care is when a trained care professional comes to your home to provide care and support. It is a highly personalised, 1-1 service and can be delivered as visiting or live in care. Every Radfield care plan is designed to meet the unique individual needs of the person it is written for.

Radfield Home Care services can include:

Personal Support

From daily activities to personal hygiene, we’re here to assist in all aspects of daily living.

Medication Assistance

Never miss a dose again; we help manage and administer your medication as required.

Overnight care

Night care can include personal care, medication support and the reassurance of knowing someone else is in the house.


More than just care; we provide meaningful companionship and emotional support.


Your living space will be kept tidy and comfortable, thanks to our dedicated housekeeping services.


We can prepare or cook a wide variety of nutritious meals to meet your individual requirements.


Need groceries or supplies? We’ll help you make a list and go out and get it.

Social Activities

Whether it’s a walk in the park, a trip to the garden centre, or a coffee and catch up with a friend – we’ll make it happen.


We can help out here too, making sure that much loved pets remain well cared for.

Jane’s story

Jane and her husband were supporting her parents themselves. She says: “They were becoming more confused and muddled. We were needing to do certain things, particularly medication, more regularly. It was starting to become a bit all-encompassing.”

Jane had a holiday planned, but as it approached, she found out that her mum wasn’t taking her medication. She says: “We felt that we would not be happy to leave them on their own. It was time to start exploring some support.”

They decided on Radfield Home Care in part because of the glowing CQC reports. Jane says: “We felt very reassured by the first conversation.”

Jane was able to get away and enjoy her holiday without feeling guilty for leaving her parents. In fact, her parents accepted the help so well that they decided to keep some of the care so that Jane and her husband don’t feel they need to go and see them every day.

Jane says it feels like everyone is part of a team working together to support her parents. “My mum said, ‘they get me’, and for my mum to say something like that, she really means it. It’s invaluable and provides us with peace of mind.”

How do I talk to my parents about home care?

Starting the conversation about care can be difficult. We’ve put together some talking points that have worked for some of our clients and their families in the past.

  1. Have your parents thought about the future? If they had a choice, would they prefer to stay at home or move to a care home?
  2. If your parents’ health declines, how do they feel about family members providing more personal care? They may be comfortable with you making meals or reminding them about medication, but may not want you to help them shower or visit the toilet, for example.
  3. Are there any positive examples of people who receive care that they already know? If a friend or family member already has a home carer come to visit, they may be more receptive to the idea.
  4. Have there been times in the past where a home carer could have helped?
  5. Think about how often family members support them each day or week. Are there any times when you won’t be able to do this – for example, if you’re going on holiday? What do your parents want to happen then?

Kate’s story

Kate lives abroad, but she was her father’s only support system. He was being admitted to hospital regularly. Every time he was taken ill or had a fall, Kate needed to fly back to England to support him. She was worried every time the phone rang, thinking it would be an emergency with her dad.

She says: “I knew he was going to keep needing help. But regardless of whether he’s always able to do things, he wants to stay independent. A care home was out of the question for him.”

He was also very anxious about his health, and Kate wasn’t able to reassure him. His GP suggested contacting Radfield Home Care, and the next time that her dad was ill, Kate asked about bringing in a carer. He agreed immediately.

She says: “Since then, he has had other falls, but the team are at the end of the phone and we can get some help. When I’ve asked for help, they’ve helped straightaway.”

The team at Radfield Bexhill, Hastings & Battle have been able to support Kate’s dad after hospital discharges, and his care visits have increased and decreased over time.

Kate’s dad feels reassured knowing that the team is there to help him. He was thrilled when a carer supported him to wash his hair for the first time.

Kate uses Radfield’s app to check her dad’s notes and see how he’s doing each day. She says: “I’m glad because I know that there’s someone going in to see him every morning. It’s really good.”

Why choose home care?

Most people would prefer to receive care in their own home rather than move to a care home. Here are some reasons why!

Can be arranged quickly

If someone’s care needs have increased suddenly, home care can be put in place at short notice.

Avoiding the stress of moving

Moving house can be traumatic for older people. For those with memory problems or dementia, a move can be particularly stressful and disorientating.

Staying with a partner or family

If your parents live together, or with other family members, moving to a care home might mean separating them. Receiving care at home means that they can stay together.

Remaining part of the community

Living at home means keeping your privacy while being able to be part of the community. See friends when you want to and continue to enjoy attending local groups or clubs.

Keeping your pets

Most residential care homes don’t have the capacity to take on pet care. However, staying at home means that your parents can continue to live with their cherished pets.


Having visits from a home carer provides companionship, emotional support and reduces loneliness.

If you decide home care is the best way forward. What next?

Step 1 : Contact Us

You and your loved ones need to trust the team that will be caring for them. Whether you want a chat on the phone or would like us to come and meet with you, we will start by understanding your circumstances and answer any questions you have.

Step 2: Agree the Care Plan

Our care team will work with you to create a personalised care plan which can be updated if your needs change. Even if your loved ones only need a few short companionship visits right now, you’ll have peace of mind knowing that support is in place for the future.

Step 3: Begin Care

You and your loved ones can relax, knowing that our team of carers will be visiting regularly to provide the care and support they need. Our senior team is also at the other end of the phone if you need to discuss anything during your time with us. You can also contact us on [email protected] or 01424 559 202


Samuel Holmes

Samuel Holmes

Director & Owner

A former social worker, Samuel has a passion for supporting people to lead fulfilling lives.

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