Tracey Pickton - Registered Care Manager

 

Tracey Pickton - Care Manager

My name is Tracey Pickton and I am the registered care manager for Radfield Home Care in Hastings and Rother. I have over twenty years experience in the care sector and have held management positions in both residential and domiciliary care before joining Radfield. I hold an NVQ Level 4 in Leadership and Management and am currently working towards a Level 5 Diploma in Leadership for Health and Social Care.

I love to help people; it's in my nature, and I pride myself on being able to remain calm in stressful situations. I am also passionate about supporting people to be as independent as possible and believe everyone should have the right to be cared for in their own home. It really makes my day when we receive a thank you for helping someone achieve something they haven't done for a while - it’s great to know we've really made a difference to their lives; It's this part of my job that I find so rewarding.

Being a good manager means much more than just instructing people what to do and I often take a hands-on approach so I can better understand the needs of our clients. I also like to provide regular feedback and learning opportunities to all our staff to ensure our high standards are maintained. Working for a company who strive to provide the best care and training and value their staff is what I truly love about Radfield.