We would like to introduce you to Sunny Bello, care manager for Radfield Home Care Camden, Islington & Haringey. Sunny is responsible for the day to day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well led. Sunny is the key point of contact for carers, clients and their families and promotes individual’s wellbeing at all times.
Sunny initially joined us as a field care supervisor but after some time moved into the role of deputy care manager and later, care manager.
Sunny has a rich background in care working in a variety of roles. Like many, she began her journey as a Care Professional, learning the basic skills and qualities you need to care for people. Spending time as a Care Professional has given Sunny a deep understanding of the challenges facing both clients and our care family.
Over time, Sunny spent time as a field supervisor and customer care supervisor, which included observations, demonstrations, quality assurance, practical support in the field and assessing clients needs and assisting with any concerns.
“I want to make a difference to people’s lives in my community. It’s such a fine thing to be able to meet someone in my community that has a story to tell, or an unbelievable experience, they may have travelled the world or have 25 grandchildren. I find it inspiring and feel like I’m learning something new every day.”
As well as having over 10 years experience in the care sector, Sunny is keen to learn even more. She is working towards her Level 5 apprenticeship.
“I believe this will help me to demonstrate my knowledge and assure the quality of my work. I really enjoy working with our clients and hope that I can lend a hand with my wealth of experience in this sector.
I’ll always listen and take every point seriously, after all, this is my passion. I feel strongly about providing a high standard of service and quality of care.”