Radfield maintains essential care services during Covid

Matthew Nutting Read 456 times

HWY Radfield maintains essential care services during Covid Hero Img
Pictured: Radfield care professional and client during the Covid-19 crisis

Radfield Home Care Harrogate, Wetherby and North Yorkshire, a leading home care provider, is proud to reflect upon its recent success of maintaining essential, safe and high quality care to clients throughout the Covid pandemic. It has also recently celebrated the achievement of ‘Top 20 Home Care Provider’ status awarded by leading home care review website, homecare.co.uk.

Covid has presented care providers with an unprecedented range of complex and demanding issues, such as interpreting rapidly changing legislation and ensuring access to key safety equipment such as personal protective equipment (PPE). Director of Radfield Home Care Harrogate, Wetherby and North Yorkshire, Matthew Nutting, has been meeting these demands head on and has led the implementation of their responsive coronavirus strategy which ensures the safety of their clients and carers - focusing heavily upon infection control.

“We have taken numerous steps to ensure the safety of our clients and staff during these difficult times, in fact we introduced many of the government measures regarding PPE 10 days before they became compulsory. This decisive action we believe has allowed us to continue operating and keep our staff and clients as safe as possible. One of the biggest actions though was ensuring that we had calm, strong and level headed leadership who maintained a presence in the field throughout the pandemic so that no carer or client ever felt alone or vulnerable. We truly believe we are a family and families stick together.”

Adjustments have been made across the board to ensure safety for all, with Matthew confirming, “During the crisis we have conducted well being checks with staff and clients. We have received countless emails and phone calls from our clients' families thanking us for our efforts. The results from a recent staff feedback survey was very positive about how they have felt well supported and have had plenty of PPE available.”

Jessica Jenkinson, Radfield Home Care’s governance & operations manager, has expressed her appreciation for the hard work undertaken by the team, "During the pandemic Radfield Home Care Harrogate, Wetherby and North Yorkshire have shown their ability to adapt their service throughout the crisis. Guidance and legislation has been changing rapidly and they have flexed and adapted their services to ensure care provision continues in line with up to date Government Guidance. Care teams have been provided with comprehensive guidance and support to allow them to deliver a safe and caring service through the challenges posed by Covid-19.”

If you would like to find out more about Radfield Home Care and the care support services offered, you can visit www.radfieldhomecare.co.uk or harrogate@radfieldhomecare.co.uk or 01423 608 760.

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