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Sheila’s story: A home care success in Barnet

22 February 2024

Local News

Written byAndrea Daley

Sheila’s story: A home care success in Barnet

At Radfield Home Care Barnet & Finchley, we take pride in every story of success that unfolds. One such narrative is that of Sheila, a cherished member of our community, known for her resilience, endearing spirit and her incredible journey of thriving through our holistic approach to home care services.

Recognising and addressing Sheila’s needs

As a vulnerable older adult living with high blood pressure, arthritis and cellulitis, Sheila embodied strength and grace in the face of her challenges. When she approached us in October 2022, her primary necessities spanned the entire gamut of daily tasks. Owing to restricted mobility, she needed assistance with household work ranging from dusting, and mopping to maintaining personal care support.

We understood Sheila’s needs beyond their tangible aspects. We realised her need for companionship care as she navigated isolation due to decreased mobility. After analysing her requirements, we meticulously crafted a plan specific to her lifestyle, health, and unique needs.

Delivering holistic person-centred care

sheila with andrea of radfield home care barnet

We matched Sheila with a Care Professional she was comfortable with, and it was heartwarming to witness their rapport grow over time as they shared many heartfelt conversations over cups of tea.

Our care was not limited to in-house support. When Sheila faced issues with her home’s maintenance, we took upon ourselves to source a reputable local electrician to fix a fallen kitchen light. This quick action reflects our proactive approach when it comes to attending to the well-being of our clients in every aspect of life.

Tech-driven efficient care

To ensure that every Care Professional is equipped with the necessary client-specific information, we utilised the access care planning app. From health and well being, to hydration to Covid 19 guidance, every required factor is updated and tracked via this software. We also ensure safety measures like providing a bath/shower thermometer to all clients who require personal care assistance.

The outcome – Meaningful home care

Our efforts reflect in the substantial change we observed in Sheila’s physical, emotional, and social wellbeing. Her family commended the excellent care provided by Radfield Home Care Barnet, and Sheila, in particular, looks forward to every inviting interaction with our team.

Sheila’s son said:

“My mother is very pleased with the excellent care provided by Radfield Home Care Barnet & Finchley, she trusts and gets along extremely well with her carer who she can talk about anything and everything with.”

Award-winning home care in Barnet

Radfield Home Care has been named a top 20 home care provider, six years in a row. To learn more about our services and understand how we can customise an optimal care plan for you or your loved one, reach out to our friendly team on 020 8064 2920


Andrea Daley

Andrea Daley

Registered Care Manager

Andrea is responsible for the day-to-day running of the office in line with CQC regulations to ensure that the service is safe, caring, responsive and effective.

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