Rachel James

About Rachel

We would like to introduce you to Rachel, Recruitment & Training Manager for Shrewsbury & Oswestry.

What is your background prior to joining Radfield?

I have over five years of experience in the health and social care sector. I began my career at Prestige Nursing & Care as a Branch Recruiter in Shrewsbury and Staffordshire, responsible for sourcing and onboarding care professionals. I was later promoted to Talent & Resource Lead at Head Office, managing recruitment for all permanent and fixed-term roles nationwide, including clinical positions, and working closely with branch managers and senior leadership.

Before this, I worked for a specialist education recruitment agency, placing teachers and support staff in schools across Shropshire. This gave me valuable experience with high-volume recruitment, compliance, and building strong relationships in both the education and care sectors.

How has your background prepared you for your new role at RHC?

My experience has given me both sector knowledge and recruitment expertise, which are essential for supporting Radfield Home Care as a high-quality care provider.

What has inspired you to want to be involved in the adult social care sector?

Personal experiences with my own family inspired my career in healthcare. Seeing the skill and compassion of care professionals made me appreciate their profound impact. The positive difference they made motivated me to work in a sector where empathy and expertise can transform lives.

How do you feel your role, and your experience, will benefit Radfield’s clients?

My professional background and commitment to high standards will help me make a difference for Radfield’s clients. I understand that exceptional care relies on trust, listening, and meeting each person’s unique needs. I am excited to combine my skills with Radfield’s values to ensure clients receive respectful, personalised support and to help make a meaningful impact on their lives.