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Radfield welcomes Operations Manager to oversee Outstanding home care service expansion

24 July 2023

Local News

Written byEd Gill

Radfield welcomes Operations Manager to oversee Outstanding home care service expansion

Radfield Home Care York, Thirsk & Ryedale has appointed Jess Reed as its new Operations Manager, overseeing daily care delivery and service continuity.

Following its recent Outstanding CQC rating, Jess has been promoted from Registered Care Manager to Operations Manager. The new role has been created to maintain the provision of high-quality care throughout the service, as well as oversee the expansion into new areas of North Yorkshire.

Director of Radfield Home Care York, Thirsk & Ryedale, Ed Gill said:

“As we continue to support more people in York, Thirsk and surrounding rural communities, we see the role of Operations Manager as critical to maintaining our high standards of care.

“Jess has been an integral part of the Radfield York, Thirsk & Ryedale team since day one. She is hugely respected by everyone in the team and she holds an exceptional track record of delivering a high-quality care service – as demonstrated by our recent Outstanding CQC rating – and we are proud to see her promotion to this new position.”

With a growing team of 30 care professionals, Jess will also be overseeing the organisation’s expansion into Northallerton and surrounding villages:

Jess said:

“I am really proud of our Outstanding support offering and I am looking forward to us expanding this service to further areas of North Yorkshire.

“We are seeing increasing demand for support in Thirsk, Northallerton and surrounding rural locations, and we are now working with local care professionals to deliver care and support to those who are struggling to find Outstanding services in the area.”

York’s only outstanding care provider

Providing care for people who live within their own home, Radfield Home Care York, Thirsk & Ryedale is York’s only Outstanding home care provider and one of only 2% of providers in the country to achieve this premium recognition. It specialises in providing support services for older people. This includes companionship and social visits out in the community, personal care and medication support, as well as palliative care. These visits can range from once a week, to multiple times each day, to round-the-clock live-in care. During its recent CQC inspection, the organisation was described as “excellently managed and was a positive role model to other organisations and the local community.”

Discover outstanding home care in York

To find out more about Radfield Home Care York, Thirsk & Ryedale or how it could support you or your loved ones visit www.radfieldhomecare.co.uk/york. Alternatively, you can contact 01904 530 118 or email [email protected] to speak to one of the team for further information.


Ed Gill

Ed Gill

Owner & Director

Ed has many years experience supporting home care businesses throughout the country to develop services that provide the highest standards of support for clients and Care Professionals.

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