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What is the role of a Carer?

When people ask “what makes a good care assistant?” They can often base assumptions on misunderstandings about what it is to be a carer. Care Professionals are never alone, they are part of a team and must be supported and trained to deliver exceptional care.

Caring core values

Values are everything to us at Radfield, we carefully select the most responsible Care Professionals who can both uphold our values and demonstrate their personality fit to our family culture. We can support and train people to be great Radfield carers but we can’t train someone to be a great person with the right attitude. When a new care assistant begins to work at Radfield, they are carefully monitored and trained by our experienced care team. As well as learning practical skills, we also monitor how well they interact with clients and the relationships they build with them. We support our carers with ongoing feedback and training, encouraging them to progress into structured learning such as, undertaking diplomas in social care or progression to management level.
We are proud to have a staff retention rate that eclipses the industry standard. We consider this a reflection of how much we value our care staff and how we respect the work they do.

Care Certificate training

All staff working in Health and Social Care should complete the national entry level qualification but it is not obligatory. At Radfield, we ensure with our training that all of our carers exceed the standards outlined in the certificate.


lunch professional serving lunch


What a carer can do

A Care Professional with Radfield Home Care is given the training and support to deliver the following services:

Day and night care

Sometimes a client may require home care at varying times, including at night. In these circumstances, Care Professionals may provide the following services:

Moving a client as a Care Professional

Care Professionals are trained to move clients using specialist lifting equipment and in line with their Moving and Handling training.

Medication assistance

At Radfield Home Care we offer bespoke medication services and train our Care Professionals to do the following:

carer and client making the bed
A key part of domestic care assistance can be helping out with household tasks. These include such activities as:

What a carer can’t do

A carer cannot deliver any of the above services for anyone other than the client. They also cannot carry out household repairs or any task that requires the climbing of a ladder. Although Radfield Care Professionals are provided with a wealth of training and knowledge, they cannot carry out duties that require a trained nurse. These include such tasks as changing dressings or administering injections.

At Radfield we are on a mission to Be There, to help the nation age well by remaining connected to the thing that matter the most to them. Be There is our promise to everyone and it affects everything we do. We support our Care Professionals to deliver exceptional care, this care helps people lead fulfilling lives and keep connected to family, friends and the surrounding community.

Further support

Current vacancies

If you enjoy helping people and want to make a difference to their lives, then a career in care with Radfield could be just what you’re looking for.