Radfield maintains essential care services during Covid

Dawn Phillips Read 325 times

HWY Radfield maintains essential care services during Covid Hero Img
Pictured: Radfield care professional and client during the Covid-19 crisis

Radfield Home Care Worcester, Droitwich and Malvern, a leading home care provider, is proud to reflect upon its recent success of maintaining essential, safe and high quality care to clients throughout the Covid pandemic. It has also recently celebrated the achievement of ‘Top 20 Home Care Provider’ status awarded by leading home care review website, homecare.co.uk.

Covid has presented care providers with an unprecedented range of complex and demanding issues, such as interpreting rapidly changing legislation and ensuring access to key safety equipment such as personal protective equipment (PPE). Director of Radfield Home Care Worcester, Droitwich & Malvern, Dawn Phillips, has been meeting these demands head on and has led the implementation of their responsive coronavirus strategy which ensures the safety of their clients and carers - focusing heavily upon infection control.

”The constant up to date advice that Radfield provided meant our care professionals were able to quickly apply new safety procedures aimed at minimising the risks to our clients and their families. We have been so impressed with the way our carers have risen to the challenges posed by an ever changing environment and they also constantly reassured our clients. Paramount to us was being able to provide that continuity of care which is so essential to our clients and to see them safe - we were proud to provide that social lifeline that many were missing due to the impact of lockdown restrictions on visits by family and friends.”

Jessica Jenkinson, Radfield Home Care’s governance & operations manager, has expressed her appreciation for the hard work undertaken by the team, "During the pandemic Radfield Home Care Worcester, Droitwich & Malvern have shown their ability to adapt their service throughout the crisis. Guidance and legislation has been changing rapidly and they have flexed and adapted their services to ensure care provision continues in line with up to date Government Guidance. Care teams have been provided with comprehensive guidance and support to allow them to deliver a safe and caring service through the challenges posed by COVID-19.”

If you would like to find out more about Radfield Home Care and the care support services offered, you can visit www.radfieldhomecare.co.uk or the branch directly on worcester@radfieldhomecare.co.uk or 01905 427 863.

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