Radfield maintains essential care services during Covid

Kiain McKean Read 456 times

HSS Sharon Dugmore with PPE Hero Img
Pictured: Sharon Dugmore, care coordinator, wearing her personal protective equipment (PPE)

Radfield Home Care Herefordshire and South Shropshire, a leading home care provider, is proud to reflect upon its recent success of maintaining essential, safe and high quality care to clients throughout the Covid pandemic. It has also recently celebrated the achievement of ‘Top 20 Home Care Provider’ status awarded by leading home care review website, homecare.co.uk.

Covid has presented care providers with an unprecedented range of complex and demanding issues, such as interpreting rapidly changing legislation and ensuring access to key safety equipment such as personal protective equipment (PPE). Director of Radfield Home Care Herefordshire and South Shropshire, Kiain McKean, has been meeting these demands head on and has led the implementation of their responsive coronavirus strategy which ensures the safety of their clients and carers - focusing heavily upon infection control.

“At Radfield we have really made the commitment to stay as ahead of safety and infection control as possible within an environment where things are changing so quickly. Getting ahead of this so early on meant we could demonstrate to our clients that we were putting their safety first and that we were passionate about delivering the highest level of care possible to them. Our staff have made this possible - they really are Radfield’s greatest asset.”

Adjustments have been made across the board to ensure safety for all, with Kiain confirming, “Clients and carers have adapted well to the new procedures and we continue to receive positive feedback that we’ve really stood up to the challenge, with, our clients feeling safe, which is so important to us.”

Jessica Jenkinson, Radfield Home Care’s governance & operations manager, has expressed her appreciation for the hard work undertaken by the team, "During the pandemic Radfield Home Care Herefordshire and South Shropshire have shown their ability to adapt their service throughout the crisis. Guidance and legislation has been changing rapidly and they have flexed and adapted their services to ensure care provision continues in line with up to date Government Guidance. Care teams have been provided with comprehensive guidance and support to allow them to deliver a safe and caring service through the challenges posed by COVID-19.”

If you would like to find out more about Radfield Home Care jobs and how you can join the team, you can visit www.radfieldhomecare.co.uk or the branch directly on herefordshire@radfieldhomecare.co.uk or 01531 630 298.

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