Radfield Home Care - Start your journey in care with us today!

'Award Winning Care Company' | ‘First UK Health Company to be awarded B Corp Certification’

We are a family owned domiciliary care provider that specialises in high-quality care for older people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.

The Care Manager is a vital part of ensuring the success and reputation of a branch and we take great care to appoint the right person.

This role would suit a person who has had prior experience of working in domiciliary care in either an Assistant Manager or Care Managers role previously.

Submit My Application

Hereford, Herefordshire Registered Care Manager

Job Purpose

• To take responsibility for the development and day-to-day running of the agency.
• To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of our clients.
• To ensure that each client receives care appropriate to their individual need.
• To recruit, support and manage the office and care team in line with company policies and standards.
• To implement the requirements of the CQC “Fundamental Standards for Care”.

Principle Responsibilities

Business Development:

• To support with marketing the company to the local community and to health care professionals in the area.
• To recruit a care team with the support of the company directors.
• To ensure that company policies and procedures are adhered to and developed where necessary.

Day-to-day Running of the agency:

• To manage the day-to-day running of the agency and to keep the Directors regularly updated.
• To provide all relevant information to prospective new clients and to visit them to conduct assessments.
• To investigate complaints, take appropriate action and report to the person-in-control and/or the CQC.
• To liaise with and co-operate with Care Quality Commission inspectors and inspections.
• To ensure that all paperwork and data entry is completed and maintained correctly and manage the company’s audit and Quality Assurance cycle.
• To ensure the accuracy, security and retention of records to the required standard and timescales.
• To provide on call support to clients and carers during evenings and weekends ensuring that all calls are covered and delivering care sessions where required.

Client Care:

• To ensure the highest standard of care to all clients in line with company policies and procedures.
• To ensure that the emotional, spiritual, physical, medical and material needs of the clients are recognised, assessed and met and to support clients in the taking of decisions in matters which affect their lifestyle.
• To make or contribute to the assessment and need of each client in conjunction with the client, relevant professional agencies and, where appropriate, the client’s family, and develop a Care Plan which is person centred and promotes independence for each client.
• To ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.
• To ensure the provision of a responsive care service by liaising with the family and client advocates, GP and other health care professionals.
• To manage the risk assessment procedures for the agency in line with company policies.
• To follow local safeguarding guidance and reporting mechanisms to ensure the safety of clients, staff and others.

Staffing

• To assist with recruitment, appointment and deployment of all staff.
• To ensure that there is good communication with and between staff and to conduct staff meetings.
• To ensure that induction, supervision, assessment and appraisal of staff is carried out and training needs are met.
• To ensure that all employment legislation is implemented.
• To arrange or supervise the creation of staff rotas and on call rotas using the company scheduling software.
• To ensure the safety and wellbeing of staff through effective management of Health and Safety, lone working and other relevant policies.

Premises

• To advise of any malfunction of heating, lighting or emergency systems and ensure the security of the premises.
• To ensure that the fire regulations are complied with and advise the person-in-control of areas of risk.
• To ensure that legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are complied with.
• To assess clients’ homes with regard to health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

Finance

• To be responsible for the monitoring and control of day-to-day expenditure within the prescribed limits.
• To prepare accurate, timely, client invoices from the scheduling software and manage the payment of invoices by clients.
• To prepare accurate staff wages from the scheduling software and report all required payroll information to the national office in the prescribed time frame.

Person Specification

Essential Criteria:

The following qualities are considered essential for the post of Care Manager:

• Previous experience in a Registered Care Manager role
• Hold the Level 5 Diploma in Health and Social Care
• Register with the Care Quality Commission as the Registered Manager of the branch
• Experience in line management of staff
• Proven ability to take responsibility and strong leadership skills
• A good understanding of risk management and health and safety management
• Self motivated, organised, flexible and caring
• Excellent time management
• Sensitive to the needs of others and to the sick or infirm
• An active team player but also able to work on own initiative
• An excellent communicator
• Excellent spoken and written English language skills
• Excellent administration and good IT skills
• Committed to high standards in all areas of the role
• Committed to training for all staff and ongoing personal development.
• Must be able to drive and have access to a vehicle at all times
• Be available out of office hours for ‘on call’ purposes

Training:

The Care Manager will undergo an induction period which will include training on Radfield Home Care’s policies and procedures, software systems and operational processes. The Care Manager will have to demonstrate understanding and competency in all areas of operation.

A Care Manager who does not hold a qualification in Leadership and Management in Care or equivalent will start working towards a Level 5 Diploma in Leadership and Management in Health and Social Care within the first three months of being in post. The Care Manager will be expected to maintain and improve their professional knowledge and competence.

Probationary Period:

The Care Manager will undergo a probationary period for the first three months of their employment. This is a time in which the Care Manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the Care Manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended at the discretion of the directors.

Holidays:

The Care Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the directors discretion.

Benefits

• Company Sick Pay Scheme
• Performance related bonus scheme

Obligations

All staff is required to adhere to the Code of Practice for Social Care Workers and respect the confidentiality of all matters that they might learn in the course of their employment. All staff is expected to comply with requirements under the Data Protection Act 1998.

All staff must be familiar with Radfield Home Care Ltd’s health and safety policies and procedures and ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974 of which we can provide copies if needed.

This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.)

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998.

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Camilla Pass - Field Coordinator

Camilla joined the Radfield Shrewsbury care team as a home care assistant in October 2016 and quickly progress to Field Coordinator.

Camilla is out and about meeting our clients and their families regularly and continuously reviewing the care that we provide and making any changes that are needed. Camilla is also responsible for care spot checks, carers supervisions, competency checks and general office duties.

Camilla explains, “I am here to ensure that the service we provide to you is second to none and I want to hear about any queries or issues as soon as possible so I can put it right for you.”

Mandy Donnelly - Recruitment & New Business Coordinator

Mandy joined the Radfield Shrewsbury care team as a care assistant in March 2016, and quickly progressed her career to an office administrator, followed by becoming a financial assistant and then promoted to her current role in June 2018.

Mandy is responsible for the recruitment of an expanding care team, from arranging interviews, through to training, mentoring and development and also oversees the process of handling new client enquiries, from answering the telephone, organising and carrying out care assessments and putting care plans in place.

Prior to joining Radfield, Mandy had previously worked in the care sector for over 7 years, gaining valuable experience in a variety of care settings.

Outside of work Mandy is a mum to two girls and enjoys spending family time with them.

Care in your own home in Stamford, Peterborough & Rutland area

We can provide you with reliable, personalised, and flexible care in your own home. Call us today on 01780 755 722 to arrange a home assessment at no charge to discuss your requirements and to answer any questions that you may have.

We are able to provide care to you in Stamford, Peterborough, and surrounding Rutland area which are detailed below. If your area is not listed please do still get in touch as we may be able to help.

Ailsworth, Alconbury, Alwalton, Apethorpe, Ashton, Ashwell, Aunby, Bainton, Barholm, Barleythorpe, Barnack, Barnwell, Barrowden, Baston, Belmesthorpe, Belton-in-Rutland, Bisbrooke, Blatherwycke, Braceborough, Braunston-in-Rutland, Burghley, Burley, Caldecote, Careby, Carlby, Castor, Chesterton, Clipsham, Coates, Cold Overton, Collyweston, Conington, Cottesmore, Crowland, Deeping Gate, Deeping St James, Deeping St Nicholas, Denton, Doddington, Duddington, Eaglethorpe, Easton on the Hill, Eastrea, Edith Weston, Egleton, Eldernell, Elton, Empingham, Essendine, Etton, Exton, Eye, Farcet, Folksworth, Fotheringhay, Glaston, Glinton, Great Casterton, Greatford, Greetham, Gunthorpe, Haddon, Hambleton, Helpston, Holme, Holywell, Ketton, King's Cliffe, Knossington, Langham, Langtoft, Little Casterton, Lyddington, Lyndon, Manthorpe, Manton, Marholm, Market Deeping, Market Overton, Maxey, Morborne, Morcott, Nassington, Newborough, Norman Cross, Normanton, North Luffenham, Northborough, Oakham, Owston, Parnwell, Peakirk, Peterborough, Pickworth, Pilsgate, Pilton, Preston, Ridlington, Rutland, Ryhall, Seaton, South Luffenham, Southorpe, Stamford, Stilton, Stretton, Sutton, Tallington, Thistleton, Thorney, Thornhaugh, Tickencote, Tinwell, Tixover, Turves, Ufford, Uppingham, Upton, Wansford, Wardley, Warmington, Washingley, Water Newton, Werrington, Werrington South, West Deeping, Whissendine, Whittlesey, Whitwell, Wilsthorpe, Wing, Wittering, Yarwell, Yaxley

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Husband and wife team, James and Stefania Beech, owners and directors of Radfield Home Care Stamford, Peterborough & Rutland gained a wealth of experience in different fields prior to launching their Radfield Home Care branch in Stamford, Lincolnshire.

James has spent 15 years working in the healthcare sector, the last 10 of which were as a Regional Director for Ramsay Health Care’s private hospital business. This has developed his interest and experience in running a truly care centred business and equipped him with a good understanding of the operational and regulatory environment in health and social care.

Stefania has worked as a self-employed language teacher for the past 20 years. During this time, she has enjoyed caring for and nurturing young children and gained solid experience of running her own small business.

James & Stefania are both actively involved in their local community. They are members of their local tennis club and captain teams in league competitions. Stefania is a member of Stamford Bridge Club and has recently convinced James to join and start bridge lessons. They both enjoy keeping fit at the local gym and, in James’s case, running. They both like reading and keeping abreast of current affairs. They have 3 children, all now young adults living away from home

Both James and Stefania have experienced the challenges of supporting ageing parents first-hand. James explains, “Stefania’s Swiss mother lived in Geneva with no family support until her death, so the difficulty of being able to ensure that the right level of high quality and caring support was available at the right time was something that really struck a chord with us. It inspired our desire to provide a high-quality home care service in a community which we both love.” James & Stefania hope to welcome you as part of the Radfield family, whether as a client or carer very soon.

We aim to be the best at what we do and we will strive to go the extra mile for all our clients and carers. Our office is open 9:00am to 5:00pm Monday to Friday and we are always available out of hours on the office phone number - 01780 755 722.

Pictured: Stefania and James Beech, Co-owners and Directors of Radfield Home Care Stamford, Peterborough & Rutland

Pictured: Stefania (Left) with her grown-up children and Swiss Mother

Pictured: Stefania and James with their family

Radfield Home Care Stamford, Peterborough & Rutland is able to support you with a wide range of care services to help to keep you living independently at home for as long as possible. We provide all types of personal care, medication support, shopping and meal preparation, companionship and many others - see below for a more detailed list of our services:

• Washing and dressing
• Assistance in and out of bed
• Laundry and housework
• Shopping and meal preparation
• Companionship
• Medication support
• Catheter care
• Moving and handling using hoists, stand aids and other equipment
• Pressure area care
• End of life care
• Dementia and Alzheimers care
• Getting out and about
• Care through the night
• Respite care
• Rehabilitation care

Receiving home care is a very flexible way of receiving a bit of extra care and support. It can start with  as little as you need, perhaps just an hour a week to get to the shops, and can increase as care needs change.

We ensure that all of our staff are carefully selected and rigorously checked prior to being able to work with our clients. We have a very robust training and support programme to ensure that all of our carers can support you in the best possible way.

For details of the Care services that we are able to provide, please visit our Care Services pages. You can return to the branch pages at any point by selecting Radfield Home Care Stamford, Peterborough & Rutland branch from the dropdown menu on the main picture.

Radfield Home Care Peterborough, Stamford & Rutland is owned and operated by James Beech of Beech Health Limited, company number 11607323.

If you are considering a career in care then you have come to the right place.

We have put together information on our Careers pages of this website so that you can find out more about what the role of a carer is really like and read some of our own team's stories of how they joined Radfield Home Care, their experiences of working as home carers and progressing with the company.

If you feel that you have what it takes to join our team then we would love to hear from you. You can complete the form online by clicking here or you can contact the branch directly to have a chat and ask any questions that you may have.

We hope we will be welcoming you to our Radfield Home Care Stamford, Peterborough & Rutland branch very soon.

Radfield Home Care Radfield Home Care Stamford, Peterborough & Rutland is owned and operated by James Beech of Beech Health Limited, company number 11607323.

Radfield Home Care Stamford, Peterborough & Rutland provides the highest standards of care to you in your own home.

We specialise in care for older people with medication and dementia care services that are second to none. The Stamford, Peterborough & Rutland branch was established in 2019 by husband and wife team, James and Stefania Beech, who together, wanted to establish a high-quality caring service for older people living at home.

Radfield Home Care prides itself on being a very responsive service offering companionship, care and wellbeing services, enriching lives and enabling independence at home. We use the latest technology solutions to feed information straight back to the office and to family members, so any issues can be dealt with immediately. We invest heavily in supporting, supervising and training our staff so that our clients and their relatives can rest assured that our carers will provide the support they need in a professional and respectful manner.

The living wage foundation recognises and celebrates the leadership shown by Living Wage Employers across the UK.

Radfield Home Care Stamford, Peterborough & Rutland is proud and committed to being a Living Wage Employer paying the independently calculated Living Wage rates to all its care staff.

We ensure that our carers stay the full amount of time with you, so their travel time is not taken out of your visit time.

Please contact the Radfield Home Care Stamford, Peterborough & Rutland office if you have any questions about our services, or would like us to send you information about our home care fees.

Radfield Home Care Stamford, Peterborough & Rutland is a Radfield Home Care franchise office, owned and operated by James Beech of Beech Health Limited, t/a Radfield Home Care Stamford, Peterborough & Rutland. Company number 11607323 registered in England. Registered company office: Fraser Ross House, 24 Broad Street, Stamford, Lincolnshire, United Kingdom, PE9 1PJ.

Radfield Home Care - Start your journey in care with us today!

'Award Winning Care Company' | ‘First UK Health Company to be awarded B Corp Certification’

We are a family owned domiciliary care provider that specialises in high-quality care for older people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way.

The Care Manager is a vital part of ensuring the success and reputation of a branch and we take great care to appoint the right person.

This role would suit a person who has had prior experience of working in domiciliary care in either an Assistant Manager or Care Managers role previously.

Submit My Application

Stamford, Lincolnshire Registered Care Manager

Job Purpose

• To take responsibility for the development & day-to-day running of the Radfield Home Care Peterborough, Stamford & Rutland branch.
• To promote a caring environment for clients through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of our clients.
• To ensure that each client receives care appropriate to their individual need.
• To recruit, support and manage the office and care team in line with company policies and standards.
• To implement the requirements of the CQC “Fundamental Standards for Care”.

Skills, Knowledge & Qualifications

Required:

The main skills and qualities that we look for in our Registered Care Manager are:

• Appropriate experience in a senior care or management capacity within the previous five years.
• A suitable management qualification or senior care qualification.
• Willing to complete the Level 5 Diploma in Health and Social Care.
• Register with the Care Quality Commission as the Registered Manager of the branch.
• Experience in line management of staff.
• Proven ability to take responsibility & strong leadership skills.
• A good understanding of risk management and health and safety management.
• Self-motivated, organised, flexible and caring.
• Excellent time management.
• Sensitive to the needs of others and to the sick or infirm.
• An active team player but also able to work on own initiative.
• An excellent communicator.
• Excellent spoken and written English language skills.
• Excellent administration and good IT skills.
• Committed to high standards in all areas of the role.
• Committed to training for all staff and ongoing personal development.
• Must be able to drive and have access to a vehicle at all times.
• Be available out of office hours for ‘on-call’ purposes.

Desired:

The main skills and qualities that we look for in our  Registered Care  Manager are:

• Leadership & Management Qualification in Care or Registered Managers Award.
• Experience working as a Domiciliary Care Manager.

Main Responsibilities:

Business Development

• To support with marketing the branch to the local community & to health care professionals in the area.
• To recruit a care team with the support of the company directors.
• To ensure that company policies and procedures are adhered to and developed where necessary.

Day-to-day running of the branch

• To manage the day-to-day running of the branch and to keep the Director(s) regularly updated.
• To provide all relevant information to prospective new clients and to visit them to conduct assessments.
• To investigate complaints, take appropriate action and report to the person-in-control and/or the CQC.
• To liaise with and co-operate with Care Quality Commission inspectors and inspections.
• To ensure that all paperwork and data entry is completed and maintained correctly and manage the company’s audit & Quality Assurance cycle.
• To ensure the accuracy, security, and retention of records to the required standard and timescales.
• To provide on-call support to clients and carers during evenings and weekends ensuring that all calls are covered & delivering care sessions where required.

Client Care

• To ensure the highest standard of care to all clients in line with company policies and procedures.
• To ensure that the emotional, spiritual, physical, medical and material needs of the clients are recognised, assessed and met and to support clients in the taking of decisions in matters which affect their lifestyle.
• To make or contribute to the assessment of need of each client in conjunction with the client, relevant professional agencies and, where appropriate, the client’s family, and develop a Care Plan which is person-centered and promotes independence for each client.
• To ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.
• To ensure the provision of a responsive care service by liaising with the family and client advocates, GP and other health care professionals.
• To manage the risk assessment procedures for the agency in line with company policies.
• To follow local safeguarding guidance and reporting mechanisms to ensure the safety of clients, staff and others.

Staffing

• To assist with recruitment, appointment and deployment of all staff.
• To ensure that there is good communication with and between staff and to conduct staff meetings.
• To ensure that induction, supervision, assessment and appraisal of staff is carried out and training needs are met.
• To ensure that all employment legislation is implemented.
• To arrange or supervise the creation of staff rotas and on call rotas using the company scheduling software.
• To ensure the safety and wellbeing of staff through effective management of Health & Safety, lone working and other relevant policies.

Premises

• To advise of any malfunction of heating, lighting or emergency systems and ensure the security of the premises.
• To ensure that the fire regulations are complied with and advise the person-in-control of areas of risk.
• To ensure that legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are complied with.
• To assess clients’ homes with regard to health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

Finance

• To be responsible for the monitoring and control of day-to-day expenditure within the prescribed limits.
• To prepare accurate, timely, client invoices from the scheduling software and manage the payment of invoices by clients.
• To prepare accurate staff wages from the scheduling software and report all required payroll information to the national office in the prescribed time frame.

Obligations

All staff is required to adhere to the Code of Practice for Social Care Workers and respect the confidentiality of all matters that they might learn in the course of their employment. All staff is expected to comply with requirements under the Data Protection Act 1998.

All staff must be familiar with Radfield Home Care Ltd’s health and safety policies and procedures and ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974 of which we can provide copies if needed.

Submit My Application