Jess is a highly experienced and dedicated compliance and quality manager. An enthusiastic, exceptionally competent, pragmatic and caring professional with a focused and passionate approach to driving improvement and establishing the best working practices.
Jess has extensive experience working within the adult social care sector in a variety of roles but has more recently focused on compliance and quality. Currently supporting a growing network of domiciliary care offices, working collaboratively with franchise partners to establish safe and compliant businesses and support to aim for ‘outstanding’ ratings with our regulatory body, CQC. Jess successfully headed up the business development function for a complex care company, liaising with stakeholders and ensuring a pipeline of new business as well as building strong relationships with local authorities and clinical commissioning groups.
She held the position of CQC Registered Manager for a national live-in care service supporting clients in their own homes across the UK. Jess has also managed a 51 bedded residential home specialising in dementia care. She has worked in a number of different social care environments across the sector, including supporting individuals with learning disabilities, complex need clients and helping older people. Her roles involved supporting organisations with regulatory and local authority inspections.